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Contact Us
At Reflect Lighting, we're committed to providing an exceptional customer experience. Whether you need assistance choosing the perfect lighting, have a question about an existing order or require further information about our collections, our team is here to help.
We aim to respond to all enquiries within 24 hours. Please allow additional time during weekends and UK bank holidays.
Get in Touch
Email Enquiries
For product information, order updates, delivery enquiries and general assistance, please contact our customer service team.
Live Chat
Need assistance while browsing? Our live chat service is available through the chat icon on our website when a member of our team is online.
Social Media
Stay connected with Reflect Lighting on Instagram, Facebook and X for our latest collections, lighting inspiration and brand updates.
Orders & Delivery
If you have a question regarding an existing order, our customer service team will be happy to assist with order updates, delivery information and general enquiries.
To help us assist you efficiently, please include your order number when contacting us.
For further information, please refer to our Shipping Policy.
Returns & Exchanges
We want every customer to shop with confidence.
If you need assistance with a return, exchange, damaged item or an incorrect product, our customer service team is here to guide you through the process.
Please review our Returns & Refunds Policy for information on eligibility, procedures and processing times.
We recommend contacting our team before sending any items back to ensure your return is handled correctly.
Our Address
Reflect Lighting Limited
Unit 401, 2 Devonshire Street North
Ardwick, Manchester
M12 6JQ
United Kingdom
Please contact our customer service team before arranging a visit or sending any returns to this address.
We're Here to Help
At Reflect Lighting, we believe exceptional service is just as important as exceptional design.
Whether you're transforming a single room or creating a statement interior, we're here to make your lighting experience as seamless and enjoyable as possible.
Email: contact@reflectlighting.com